Returns and Refund Policy

FAQs

Can I get a refund?

Refunds are only for unused items with proof of purchase.

How do I return an item?

Initiate returns within 30 days and cover return shipping costs.

Are there any fees for returns?

Yes, a 15% restock fee applies to all returns to help cover processing.

What if I’m unhappy with my order?

We’re happy to offer alternate products or sample packages.

Who pays for return shipping?

Customers are responsible for all return shipping costs.

Contact Us

Questions about returns or refunds? We're here to help.

Phone

1-800-555-1234

Email

support@ourshop.com